The Night Safari time slot

The short answer

Booking the ticket is the first step, not the last. The booking page says that after booking, every guest must secure a time slot for the specific visit date on the park's own reservation portal, following the steps on the voucher. Once a reservation date is chosen, changes are not allowed. The park's own page agrees that all guests must select a time slot. Treat the date as final from the moment you pay.

Why the park asks for a slot

The park's page says all guests visiting must select a time slot to ensure a smooth, thrilling adventure. In plain terms, the slot controls how people enter. It is the park's system, not GetYourGuide's, which is why the steps are on the voucher and the reservation happens on the park's own portal. Your ticket and your slot are two separate things, and you need both.

The steps in order

Follow the voucher, because the portal and the wording can change. The order of events is simple and does not depend on the park's exact screen layout. First book, then reserve, then keep both confirmations together. If anything on the voucher differs from the order below, follow the voucher.

• Book the ticket and choose a visit date on the booking calendar
• Open the voucher and follow its steps to the park's reservation portal
• Reserve a time slot for every guest in your group on the visit date
• Keep the reservation confirmation with your voucher

What cannot be changed

The booking page is plain about two limits. The ticket is non-refundable, and a reservation date cannot be changed once it is chosen. Together they mean a wrong date is costly. Check flights, weather and other plans before you pay, and choose the night you are most sure of. If your plans might shift, wait until they settle before you book.

A checklist before you pay

Four questions cover most of the risk. Is the date final? Does everyone in the group have the same date? Do your flights, tours and other bookings allow a late evening and a late return? Can you take the tram first, arriving early? If any answer is no, wait. The ticket cannot be refunded and the reservation date cannot be changed, so a few minutes of checking costs less than a lost night.

Groups and families

The booking page says every guest must secure a time slot, so reserve for each person in your party, not only for the booker. Keep the group on one date and one slot so the tram, the trails and the presentation seats work for everyone. If your group changes, check the voucher and the portal before you travel.

Arrival and the tram

The booking page says the multi-language tram boards at one station only, and asks you to arrive 10 to 15 minutes early because timings are fixed. Reviewers who walked the trails first sometimes missed the tram. The park's visitor guidance gives the tram ride as about half an hour depending on crowds, so the tram is best taken first.

Read next: Night Safari: tram or trails?

Seats for the Creatures of the Night

The presentation is separate from your time slot. The booking page says seat booking is required and opens shortly before each presentation, and the park's guidance says seats are reserved online with bookings opening two hours before each show. The booking page adds that the presentation may be suspended in wet weather, so check on the day.

What the pages do not say

Neither the booking page nor the park's page says what happens if you miss your reserved slot, or how many slots are open on a given night. Read the voucher steps and the park's reservation portal for those details, and contact the park if the portal does not answer your question. Do not assume a flexible rule that the pages do not state.